fare-ly
Your journey to faster
delay repay
The fare-ly app is the fastest way to claim
your compensation for your delayed or cancelled train journeys.
How it works?
Scan.Your Ticket
Instant.Claim Validation
Get.Your
Money Back
Open up the fare-ly app and take a photo of your ticket.
Find out if you're owed money instantly.
For a small fee of 10% we process your claim for you and keep you notified along the way.
Train Delayed by 15 minutes or more?
About Us...
Safe & Secure
Your privacy and data security are our highest priorities.
On Your Side
Wrongly rejected claim? No problem, we'll appeal your claim on your behalf.
All National Rail Routes
We support delay repay claims for all Mainland UK Rail Routes.
Refund Your Way
We offer a range of refund methods to suit you.
Our Story
fare-ly was founded in 2019 by Nicholas with the goal of making delay repay easier for train passengers to claim.
Before fare-ly, claiming delay repay involved navigating to train operator’s website, filling out lengthy forms and waiting weeks to hear whether your claim was successful. All this means that just 35% of delayed passengers claim their delay repay and that over £100m of delay repay is unclaimed every year.
fare-ly makes the process to claim delay repay quick and easy, simply take a photo of your ticket and let fare-ly sort the rest.